Unified Communications (UC) is a buzzword among industries these days. An offshoot of UC, Unified Communications as a Service (UCCaS) has been gaining more traction and will become a more common theme in business over the next few years.
Unified communications itself refers to the integration of all communication services under one infrastructure. Instant messaging, email, chat, AV-IT integration, VoIP and video conferencing, when handled from one unified source and installed using the same standard equipment, save companies both time and money.
UCCaS refers to services that outsource all of the communication installation needs and then handle the overall management. These big jobs and large claims need strong, standard networking equipment to get jobs of such comprehensive magnitudes accomplished.
CesCom Products in UCCaS
Various vendors and countless technicians are required for such large all-encompassing installation jobs. When choosing the right equipment for the industrial industry, there are a number of products offered that CesCom provide to make interfacing easy to maintain and repair friendly.
The following are some of the most common hardware equipments used and links to more information about them: RS232, RS232 to RS422/485 Converter, RS485 and the RS422/485 Isolator.
The Rise of Videoconferencing in UCCaS
Videoconferencing has entered an interesting and uncharted world in business. The expensive and exhaustive setups of the past are moving out of the way for mobile solutions and easy to install cameras.
The upsurge in UC platforms and the rise in providers offering platforms operating on cloud-based applications have assisted with pushing the technology along.
Security concerns have been taken care of by Cloud Security as a Service (CSaaS) teams. The main focus presently, is connectivity issues and ensuring zero delays in transmissions.
Multiple cameras and sensors are deployed in a videoconferencing setup and without UC, it’s just a mess of USB/Ethernet Converters and incompatible equipment. Not unlike digital signage and security cameras which both utilise the basics, the RS232, RS485 and the RS422 are used to get the job done.
More UCaaS providers are looking to fill their orders for the industry standard networking parts and CesCom has the expertise available to offer the support needed.
Technical Support and Warranty Information
All CesCom products we have discussed here for use in a unified environment, undergo a complete compliance testing at an Australian NATA registered Test House.
Technical Support Service is fully available, even after warranties and protections in place have expired. This includes questions relating to applications, connectivity, network design and installation.
UC providers and UCaaS companies have the same goal when choosing vendors—looking for a company who understands the importance of a unified infrastructure and supported equipment.
The rise of videoconferencing in communications means more cameras, more sensors and more serial ports to manage.
If you are a Unified Comunications specialist and would like to discuss how our networking solutions can work for you, contact our experts for an evaluation and to talk further about your specific tasks and how we can be of value. Click here to visit CesCom now.
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